Learn the art and science of delivering and receiving feedback
For adults • Mind U session
Maximum Participants: 20
Daily 9:00am • Lodge Lounge
Time and location subject to change (what isn’t?)
Delivering and receiving feedback can be a tricky business. Often times it can give quite a shock to the recipient, and sometimes even to the person delivering it regardless of their intent.
The purpose of this session will be to look at our brains and our hearts, as part of one complete system, and to explore the following questions: Is it really possible to eliminate the input of one or the other when delivering or receiving feedback? What if we could harness the signals we receive from both our cognitive and affective systems in order to redesign the way we deliver feedback?
This curriculum will present a consistent approach on how to contract and deliver effective feedback to our friends, our peers, and our colleagues in a way that capitalizes on the strengths of our own internal systems. We will examine feedback from the cognitive and affective perspectives, allowing participants to develop a deeper connection with the role that feedback has in any system.
This series of MindU workshops will include various simulations and practice exercises around both delivering and receiving feedback, as well as learning the importance of contracting and how to do so effectively. You will also be given additional resources to use as you continue to develop your own feedback style.
The Skinny: 3 things you will get from this session
- Take a deep dive into the “What?”, “So what?”, “Now what?” model as applied to delivering feedback
- Learn how to contract for both giving and receiving feedback
- Get as much ‘live practice’ as time will permit, both delivering and receiving feedback, using the tools provided
St Catharines, ON, Canada
John is a lifelong student of group dynamics and the art and science of facilitation. And though he’ll probably retaliate with water bombs for our saying this, Sedge is arguably one of the world’s authorities in this area.
For the past decade John has designed and delivered training programs for corporate clients including General Motors, Dofasco, Stelco, and Canada Customs and Revenue Agency. For more than 20 years before that he was Professor of Business Administration at Mohawk College, designing and developing training programs tailored for corporate and government clients.
John conducts seminars and workshops through North America and Europe in the field of management development. He is adjunct professor at the International Center for Studies in Creativity, and has presented at creativity conferences throughout the world. In fact he will gladly travel almost anywhere to meet new, creative people.
Sedge is also the spark plug that ignited the conceptual thinking behind Facilitators Without Borders and is one of its founding directors.
John is a returning presenter. Click to see what they’ve presented in the past.
Toronto, ON, Canada
Ian Rosenfeldt facilitates Creative Problem Solving workshops and delivers training in creative thinking, leadership and change management, integrating more than 15 years of experience with his unique approach to mobilizing creative capacity for individuals, teams, and within (both for and not-for-profit) organizations.
Ian holds an M.S. in Creativity, Innovation and Change Leadership from the State University of New York at Buffalo; a certificate in Human Resources from the University of Toronto, Rotman School of Business; as well as an Honours degree in Neuroscience and Biology from the University of Toronto.
Ian is also a technology and accessibility consultant, currently on sabbatical from the Bank of Montreal where he supports the Human Resources department and the bank’s corporate university. He is certified to deliver FourSight, a thinking profile assessment that helps deliver innovative thinking.
Ian is a world traveler, accomplished Toastmaster, and music manipulator who enjoys traversing his home city of Toronto on two wheels. Follow Ian’s tweets on creativity, leadership and more from @CognitiveMix.
Ian is a returning presenter. Click to see what they’ve presented in the past.
All Daily 9:00am sessions:
- Are You Here Yet? Improv for the moment (Kate Ashby)
- Art of Deferring Judgment This space intentionally left blank (Matteo Catullo, Max Hurson)
- Creative Team Dynamics Bridging the creative space between people (Marc Hurwitz, Samantha Hurwitz)
- Diving into Poetry Finding your treasure (Michelle Tokarczyk, Lee Dunne)
- Make It Real Making visual thinking and story telling a magical sensory experience (Jim Ridge)
- Mirror, Mirror Learn the art and science of delivering and receiving feedback (John Sedgwick, Ian Rosenfeldt)
- Painting Your Life Letting go and creating the unknowable (Russell Thomas)
- Shower Thinking The art, science and process of incubation (Clare Dus, Liz Monroe-Cook, Kristen Peterson)
- Theory U and YoU Kick start your Theory YoU (John Frederick, Joette Field)
- …or why not just hop to another random session?